SHIPPING & DELIVERY
Shipping Policy
🚚 Shipping Policy
Effective Date: November 2025
Business Name: Fisher Farm and Co LLC
Website: www.fisherfarmandcollc.com
We’re committed to getting your farm-crafted products to you safely and promptly. Here's how we handle shipping:
📦 Processing Time
- Orders are processed within 2–5 business days.
- Custom or seasonal items may require additional time. We’ll notify you if there’s a delay.
🚚 Shipping Methods & Rates
- We ship via USPS or UPS, depending on your location and order size.
- Shipping rates are calculated at checkout based on weight and destination.
🌍 Domestic Shipping
- Domestic (U.S.): Estimated delivery is 3–7 business days after processing.
📬 Order Tracking
- Once your order ships, you’ll receive a confirmation email with tracking info.
- If you don’t receive tracking within 7 days, please contact us.
🛑 Shipping Issues
- If your package is lost, damaged, or delayed, message us here on mysite in the contact section, on Facebook.
- We’ll work with the carrier to resolve the issue and ensure you’re taken care of.
- There is FREE "farm stand pickup" for our customers that are close enough to pickup their order.
Return & Exchange Policy
🧾 Refund Policy
Effective Date: November 2025
Business Name: Fisher Farm and Co LLC
Website: www.fisherfarmandcollc.com
We take pride in our farm-crafted products and want you to be completely satisfied. If something isn’t right, we’re here to help.
✅ Returns & Exchanges
- Items must be unused, in original packaging, and returned within 14 days of delivery.
- **Non-returnable items** include:
- Custom orders
- Perishable goods
- Digital downloads
- To initiate a return, email us at fisherfarmandcollc@outlook.com with your order number and reason for return.
💸 Refunds
- Approved refunds will be issued to your original payment method within 7 business days of receiving the returned item.
- Shipping costs are non-refundable unless the item was defective or incorrect.
📦 Damaged or Incorrect Items
- Contact us within 48 hours of delivery with photos and details.
- We’ll replace the item or issue a refund as appropriate.
🛡️ Additional Notes
- We reserve the right to deny returns that do not meet our policy criteria.
- For questions, reach out to fisherfarmandcollc@outlook.com or use our contact form.